Terms of Service

Last updated: 2025-08-12

These Terms of Service (“Terms”) govern your access to and use of the profinvo invoicing application and related services (the “Service”) provided by profinvo (“we”, “us”, “our”).
By creating an account or using the Service, you agree to these Terms.

If you do not agree to these Terms, do not use the Service.

1. Who we are

profinvo
Registered address:
Company ID (IČO): · VAT ID (IČ DPH):
Contact: support@example.com

2. Eligibility & scope

• You must be able to form a legally binding contract.
• The Service is primarily intended for business users (freelancers and companies). If you are a consumer, some statutory rights may apply and certain clauses may not exclude or limit them.

3. Account & security

• Provide accurate registration information and keep it updated.
• You are responsible for safeguarding your credentials and for all activity under your account.
• Notify us promptly of any suspected breach or unauthorized use.

4. Plans, fees & taxes

• The Service may be offered on free and paid plans as described on our website or within the app.
• Prices are shown exclusive of applicable taxes unless stated otherwise; VAT and other taxes may be charged based on your location and status.
• You are responsible for providing accurate tax information (e.g., VAT ID) and for any tax liabilities not collected by us.

5. Billing & renewals

• Paid subscriptions are billed in advance and renew automatically for the then-current term unless cancelled before renewal.
• Payments are processed by third-party providers (e.g., Stripe). We do not store full card details.
• Failed payments may result in suspension or termination of access.

6. Free tier & trials

• Free plans and trials (if offered) may have feature, usage, or time limits and can be changed or discontinued at any time.
• We may restrict sign-ups or usage to prevent abuse.

7. Cancellations & refunds

• You may cancel at any time; access continues until the end of your current billing period.
• Fees are generally non-refundable except where required by law or where we explicitly state otherwise.

8. Acceptable use

You agree not to:

• Use the Service for unlawful activities, spam, or sending unauthorized communications.
• Upload malware, attempt to probe or breach security, or interfere with the Service.
• Infringe intellectual property or privacy rights.
  We may suspend or terminate accounts that violate this section.

9. Your content & data

• You retain all rights to the data and content you submit (“Customer Data”).
• You grant us a limited, non-exclusive license to host, process, and display Customer Data only as necessary to provide the Service and related support.
• You are responsible for the accuracy and legality of Customer Data and for obtaining any consents required to process it.

10. Privacy & data protection

• Our processing of personal data is described in the Privacy Policy available on our website.
• To the extent we process personal data on your behalf, we act as a processor and can provide a Data Processing Addendum (DPA) upon request.

11. Intellectual property

• The Service (software, UX, documentation, and content excluding Customer Data) is owned by us or our licensors and protected by law.
• You may not copy, modify, reverse engineer, or create derivative works except as permitted by mandatory law.

12. Service availability & support

• We strive for high availability but do not guarantee uninterrupted Service.
• Maintenance windows, outages, or third-party failures (hosting, email, payments) may affect availability.
• Support channels and SLAs (if any) are described in the app or on our website.

13. Third-party services

• The Service may integrate with third parties (e.g., Stripe, email providers). Your use of such services may be subject to their terms and privacy policies.
• We are not responsible for third-party services outside our reasonable control.

14. Beta features

• We may offer preview/beta features “as is,” without warranties, and we may modify or withdraw them at any time.

15. Term & termination

• These Terms apply while you use the Service.
• You may terminate by cancelling your subscription and ceasing use.
• We may suspend or terminate for breach, non-payment, or legal/regulatory reasons.
• After termination, we may retain data where required by law; you should export any needed data before termination.

16. Disclaimers

• The Service is provided “as is” and “as available.”
• We disclaim implied warranties to the maximum extent permitted by law, including merchantability, fitness for a particular purpose, and non-infringement.

17. Limitation of liability

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, data, or goodwill.
• Our total aggregate liability arising out of or related to the Service is limited to the amounts you paid to us for the Service in the 12 months prior to the event giving rise to the claim.
• Nothing in these Terms excludes liability that cannot be excluded under applicable law.

18. Changes to the Service & prices

• We may modify features, impose limits, or discontinue parts of the Service.
• We may change prices; material changes to paid plans will be communicated with reasonable advance notice.

19. Changes to these Terms

• We may update these Terms from time to time.
• If changes are material, we will provide reasonable notice (e.g., in-app or by email).
• Continued use after the effective date constitutes acceptance of the updated Terms.

20. Governing law & disputes

• These Terms are governed by the laws of Slovak Republic, without regard to conflict-of-law rules.
• Courts located in Slovak Republic shall have exclusive jurisdiction, unless mandatory law provides otherwise.

21. Contact

Questions about these Terms? Contact support@example.com.
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